Frequently Asked Questions
Everything you need to know about shopping with The Swank Company.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental U.S. Once your order ships, you will receive a tracking number via email to monitor its progress.
What is your return policy?
We accept returns for store credit within 14 days of the delivery date. Items must be unworn, unwashed, and have original tags attached. Please note that clearance items are final sale.
How do I know what size to order?
Since we curate styles from various designers, sizing can vary. We provide a general size chart on each product page and include specific fit notes in the descriptions to help you find your perfect match.
Do you offer international shipping?
Currently, we only ship within the United States and to APO/FPO addresses. We are looking into expanding our shipping options to our international style community soon.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. If you need to make a change, please contact our support team within 1 hour of placing your order, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover) as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.